Policy & Agreement
Policy & Agreement
You agree to use LatinAmericanHobbies.com website (the "Website") only for purposes that are permitted by this Policy & Agreement and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions. You agree that you will not access or attempt to access the Website other than through the interface that is provided by LatinAmericanHobbies.com. You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose. You agree that you are solely responsible for any breach of your obligations under this Policy & Agreement and for the consequences (including any loss or damage which LatinAmericanHobbies.com may suffer) of any such breach.
LatinAmericanHobbies.com are committed to protecting your personal privacy. Our Five Principles of Privacy summarize and clarify that commitment: how we safeguard your privacy, how we treat personal information, and what choices you have. We understand that for you to take full advantage of the benefits of this interactive medium, we must do everything we can to ensure that your privacy is secure.
(1) LatinAmericanHobbies.com do not use any information about where you personally go on our website, and we do not give it out to others.
(2) LatinAmericanHobbies.com do not give out your telephone number, credit card information or screen names, unless you authorize us to do so. And we give you the opportunity to correct your personal contact and billing information at any time.
(3) LatinAmericanHobbies.com may use information about the kinds of products you buy from LatinAmericanHobbies.com to make other marketing offers to you, unless you tell us not to. LatinAmericanHobbies.com do not give out this purchase data to others.
(4) LatinAmericanHobbies.com use secure technology, privacy protection controls and restrictions on employee access in order to safeguard your personal information.
Terms and conditions of purchase
- All purchases are made via the internet to our UNIQUE website LatinAmericanHobbies.com.
- There are three methods of payment to complete the purchase :
- - Payment by credit card via PayPal
- - Payment by credit card via Stripe
- The processing of your order will be made once the payment has been verified.
- The pre-orders (purchase of products that have not yet come to market but can be purchased before to ensure obtaining these) will be processed in the same way that buying a product in stock (full payment). Once the product becomes available you will be notified via email and the shipment will be made as soon as possible. If the product release is canceled by the manufacturer we refunde the client the 100 % of the purchase.
- The back-order are specially treated, it means that the stock of these products will be requested to the manufacturer, with the purpose that this product will be added to our store, therefore the processing and delivery time is longer than a normal purchase. We do not insure product availability, if the product is not in stock more or is discontinued for the manufacturer we will refund the full payment to the customer.
- If there is a problem with your order (the product or products are not conform to your order), we must be notified within 5 days of receiving your order otherwise our system will not make any change or return. Please contact us at customer service for any questions or request.
Product Returns or changes, it is important to read the following information.
a) The product must still be in the ORIGINAL PACKAGING AND FACTORY SEALED . If the product has been opened, played with him , been altered or damaged in any way , will not accept it back. WE DO NOT ACCEPT OPEN MERCHANDISE.
c ) LatinAmericanHobbies.com pays return costs if it is our error (you received an incorrect or defective item) When youreturn the wrong product, please pack the items securely . You will be reimbursed according to their method of payment including shipping charges .
d ) If the return was not due to an error of LatinAmericanHobbies.com (example: You order a product and then you decide that you do not want it), the buyer accepts full responsibility for all shipping costs plus a restocking fee 15% will be deducted from the refund. As long as the product is properly sealed and in original condition . If the seal factory is broken, we can not accept the return item.
e) If you return only one item of a shipment of multiple items, we will refund the price of the item that you return and not the total shipping fee (only the purcentage of shipping of the product).
You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. LatinAmericanHobbies.com does not guarantee same day-shipping. Orders are not processed on weekends and holidays.
- Shipments are processed within 24 to 48 hours after receipt and verification of your payment ( working days). We primarily use a mail service uncertified (delivered without receipt of signature). If you prefer delivery with required signature, an additional cost will be applied upon demand from our customer service sales .
- Shipping charges include packaging , handling and shipping.
- LatinAmericanHobbies.com not responsible for loss of items sent to incorrect addresses when the client mistyped shipping address .
- Shipping cost includes packing, packaging and shipping service by the postal company however fees and / or tariff taxes in the country of arrival which may be subject some products are your responsibility.
- International customers are responsible for applicable duty charges ( Duty charges) . Fees vary by country . LatinAmericanHobbies.com can not provide the customs charges . You will need to contact your local customs office.
- All orders have a processing time ( above) in which it made the payment verification and order processing as long as the items are in stock and there are no problems with payment verification.
- Once the payment is made or items arrive to your home within 2-4 weeks excluding processing time and depending on where the product is stored .
LatinAmericanHobbies.com appreciates your preference . For any questions please do not hesitate to contact us here .
METHOD OF SHIPPING AND TRACKING PRODUCT
There are two shipping methods:
Standard, Express and Regular Express. All our shipping methods have a tracking number (tracking number) that allows you to track your package at all times. Once the shipment will provide the tracking number via e-mail associated with your account to user mail.
This method is the most economical, delivery time is 2-4 weeks or so, and has a number tracking number, so you can check the status and location of your package at any time from the comfort of your home.
This shipping method is faster than standard shipping, delivery time is 5 to 10 business days and has a tracking number, so you can check the status and location of your package at any time from the comfort of his house.
CUSTOMS , TAXES AND OTHER INTERNATIONAL COSTS .
The costs related to customs , taxes and other costs tariff involving product entering the country of destination are the sole responsibility and expense of Buyer.